Luxury wedding & event services, specializing in non-traditional weddings
Luxury Weddings, Redefined
At Service Matters North East, we curate extraordinary weddings for couples who dare to go beyond the expected. We blend cutting-edge trends, innovative design, and immersive experiences with the elegance of timeless traditions—creating celebrations that are as unique as your love story. We are passionate about helping couples plan their dream wedding in locations that could be challenging.
We are more than just wedding planners; we are event producers, designers, and visionaries who craft every detail with intention. Our expertise spans event production, bespoke hospitality services, floral artistry, and exclusive inventory rentals, ensuring a seamless, high-touch experience from start to finish.
For couples who crave a wedding that is deeply personal, effortlessly stylish, and undeniably unforgettable, we offer both full-service planning and à la carte offerings to meet your every need.
Your wedding should be a reflection of who you are—not just another event.
Let’s create something extraordinary together. Remember, we are curating a celebration of your love and not merely hosting a party. We are dedicated to taking the stress away from you and allowing you to love every aspect of the wedding planning process.
Why Hire a Luxury Wedding Planner?
A luxury wedding planner offers a stress-free, highly curated, and bespoke experience, ensuring no detail is overlooked. Their expertise, high-end vendor connections, and meticulous attention to detail create an unforgettable, flawlessly executed celebration.
Our comprehensive wedding planning package is designed for couples seeking a seamless, stress-free experience. Our expert team manages every detail from concept to execution, ensuring a beautifully curated celebration that reflects your vision. With strong industry relationships and extensive experience, we collaborate with top venues and vendors to bring your dream wedding to life with precision and elegance. We are your safe space, your advocates, and wedding production specialists.
Our full-service luxury wedding planning offers a seamless experience where every detail is meticulously curated and executed to perfection. From the initial vision to post-wedding services, we handle everything—venue selection, vendor management, budget planning, and custom design—to create a wedding that is both breathtaking and uniquely yours. We coordinate exclusive entertainment, luxury guest experiences, and flawless day-of execution, ensuring a stress-free and unforgettable celebration. With expert guidance, personalized styling, and our trusted network of premier vendors, we transform your dream wedding into reality, allowing you to fully immerse yourself in the joy of your special day.
“I simply can’t imagine how our wedding day would have gone without Katie. Katie was attentive, and was by our side through everything. She was so prepared, communicated with every single vendor, and made our day go so smoothly. I’m kind of a control freak, but Katie truly put me at ease and was a perfect beacon on that whirlwind day. So grateful we had Katie by our side to make our wedding the perfect day!”
Dave, September 2022
What’s Included in the Luxury Wedding Planning Process:
We provide an unparalleled, high-touch experience, ensuring every detail is executed flawlessly. You’ll have access to our lead planner and executive assistant from beginning to end via email and our convenient client portal, where your documents and communication are organized. From conceptualization to post-wedding services, here’s a comprehensive breakdown of the exact tasks a full-service luxury wedding planner handles:
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Meet with the couple to understand their love story, vision, style, and priorities.
Define the wedding aesthetic, theme, and overall experience.
Provide a customized planning roadmap and timeline.
Establish a preliminary budget and discuss investment expectations.
Offer expert advice on luxury trends and bespoke details.
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Develop a comprehensive, itemized budget with allocations for each element.
Offer expert recommendations to maximize value while maintaining luxury standards.
Track expenses and payments to ensure the budget is adhered to.
Handle vendor negotiations to secure the best rates and added-value perks.
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Curate a list of exclusive, high-end venues that align with the couple’s vision.
Arrange private venue tours and accompany the couple for evaluations.
Negotiate contracts, ensuring the best terms and luxury accommodations.
Manage venue logistics, including space planning, accessibility, and flow of events.
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Develop a highly detailed mood board and design concept.
Curate custom floral, tablescape, and décor elements.
Work with luxury rental companies to source unique linens, furniture, and statement pieces.
Assist with custom branding elements such as monograms, signage, and invitations.
Oversee lighting, ambiance, and entertainment styling to create a cohesive experience.
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Manage guest lists, RSVPs, and special accommodations.
Coordinate transportation for VIP guests.
Arrange for concierge services, including hotel bookings and itinerary planning.
Organize exclusive pre- and post-wedding events such as welcome dinners and farewell brunches. *additional charge
Provide etiquette guidance for invitations, seating arrangements, and guest communication.
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Assist with selecting a luxury stationer for custom-designed invitations.
Oversee wording, calligraphy, and mailing logistics.
Manage RSVPs and guest communication.
Coordinate menus, place cards, and programs to match the wedding aesthetic.
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Secure world-class entertainment, including live bands, DJs, or specialty acts.
Coordinate ceremony and reception music selections.
Arrange interactive entertainment such as fireworks, performers, or live artists if the couple is interested.
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Curate a luxury dining experience with top-tier catering and private chefs.
Organize menu tastings for customized food selections.
Coordinate bar services, mixologists, and signature cocktails.
Arrange unique culinary experiences, such as champagne towers or dessert bars.
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Create a highly detailed wedding day timeline.
Coordinate setup and breakdown schedules with all vendors.
Manage behind-the-scenes logistics to ensure a flawless experience.
Oversee bridal party preparations and dressing schedules.
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Organize and lead the wedding rehearsal.
Ensure wedding party and family members understand their roles.
Manage ceremony timing, procession, and cues for seamless execution.
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Serve as the point of contact for all vendors and logistics.
Oversee the venue setup and styling.
Ensure seamless transitions between ceremony, cocktail hour, and reception.
Handle last-minute changes, emergencies, and problem-solving discreetly.
Manage the couple’s personal schedule, ensuring they enjoy each moment.
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Provide on-site concierge services for VIP guests.
Ensure guests receive high-end hospitality and personalized attention.
Oversee valet, transportation, and seating arrangements.
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Arrange gift transportation and storage.
Coordinate honeymoon send-off logistics.
Ensure vendor breakdown and cleanup is completed smoothly.
Oversee final vendor payments and gratuities.
Provide a post-wedding consultation for album selection and keepsake preservation.
Investing in Your Vision
We are dedicated to creating deeply personal and immersive wedding experiences that honor your love story. To uphold our mission and operate with integrity, we exclusively work with couples who have a minimum wedding budget of $70,000. This ensures we can thoughtfully curate every detail, collaborate with the finest vendors, and bring your vision to life with the highest level of quality and care.
Our approach is rooted in intentionality, creativity, and seamless execution—allowing you to fully embrace and enjoy your wedding journey. If our philosophy aligns with your vision, we would love to connect and explore how we can craft an unforgettable celebration together.
Full Service Wedding Planning and Event Design
Pricing: 15% of overall wedding budget with a minimum of $10,500. Additional charges for staffing may be necessary depending on details and size of wedding. Includes access to Service Matters North East design and rental inventory.
Other Wedding Package Options:
Partial Planning Package - $7,500
Our Partial Planning Package is perfect for couples who want to be actively involved in the planning process while benefiting from expert guidance and support. This option provides a balance between full-service planning and independent coordination, ensuring your vision comes together seamlessly without the overwhelm. We work collaboratively to create a customized planning roadmap, focusing on the areas where you need the most assistance. From vendor research and connections to problem-solving, design enhancements, and production support, we step in to refine and elevate your plans. Ideal for couples seeking a hands-on yet professional approach, this package ensures a smooth, stress-free planning experience.
Elevated Coordination Services - $3,500
Our Guided Planning & Coordination Package is perfect for couples who want to take the lead in planning their wedding while benefiting from professional expertise and seamless execution. We provide strategic guidance, problem-solving support, and full wedding day coordination to ensure every detail comes together effortlessly. From the moment you hire us, we take the time to understand your vision, review your planning progress, and refine logistics. As your wedding approaches, we step in to finalize timelines, coordinate with vendors, and oversee all key details. On the big day, we manage the rehearsal, orchestrate setup, ensure flawless execution, and handle cleanup—allowing you to fully enjoy your celebration without stress.
Additional Services
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Floral Design by Josie’s Blooms
Josie’s Blooms, our in-house floral design company, offers bespoke floral arrangements with a $4,000 minimum for weddings. This service is available as an optional add-on to any of our wedding planning and coordination packages, providing a seamless, cohesive design experience.
While couples are welcome to incorporate Josie’s Blooms into their wedding, our planners will always prioritize the best fit for your vision, recommending alternative floral designers if a different aesthetic better aligns with your style.
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Wedding Weekend Planning
Many engaged couples are now choosing to expand their celebrations beyond the wedding day. Planning a three-day weekend of gatherings gives your guests more time to get to know each other and enjoy the area where you’re getting married.
Add our expert planning services to the evening before and day after your wedding for an additional $3500. Includes rehearsal dinner/welcome party planning, accommodations organization, and post wedding day celebration planning.
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Lush Grazing Tables
Luxurious full grazing tables set up by our team, filled with a variety of local cheeses, meats, fruits, vegetables, garnishes, crackers, breads, desserts, and more. All prepped in a beautiful display for your guests. Great for rehearsals or cocktail hour. $24/pp and includes set up.
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Hospitality Services
Service Matters means: Hospitable, Hardworking, and Professional. We provide experienced staffing for front-of-house service in a variety of locations in the North East. *Exclusive to weddings who hire us for wedding planning or coordination.
“Hiring Service Matters was hands down the best decision we made while planning our wedding.
From the first time we talked with Katie, she was encouraging of all of our ideas. She understood our vision and our vibe and really ran with it! We are thankful that she was able to coordinate with our vendors in the most professional manner possible. She created the decor for our church and venue as well as all of our bouquets and boutonnieres. She even created a beautiful spray for behind our sweetheart table. Not to mention that we only had dried florals. Our family, friends, and vendors were so pleased by the way she conducted business and created the most perfect day for us!
I’m so glad that I was able to release all of the stress of planning a wedding alone. I never felt like I gave up total control, because working with Katie was like planning a wedding with your best friend.
We chatted all of the time about random wedding thoughts just to bounce ideas back and forth. We felt so reassured in everything we wanted to create for our wedding. Katie never doubted our ideas, she was enthusiastic to make it a reality. We strongly encourage anyone who is looking for a wedding planner or on the fence about hiring one, to hire Service Matters as they go above and beyond!”
Elizabeth, June 2022, Co-Planning and Coordination