“Service Matters did my wedding day beautifully! Probably my best spent money. Took off all of my stress and she was willing to do anything I need!”

— Rebekah April 2021, Coordination

• “We hired Service Matters for our business' launch event in October, and it was nothing short of amazing. Katie was extremely personable and detailed oriented. She brought our vision to life and it resulted in a stunning and memorable event.
  
  Service Matters prepared a lush grazing table for our guests, elegant bar service, and gorgeous floral arrangements to accent the space. Working with Katie and her team was a pleasure from beginning to end. 10/10 service, we highly recommend!”
  
  - Team Vows of Style

• “DO YOURSELF A FAVOR- HIRE SERVICE MATTERS FOR YOUR WEDDING!!!
  I truly do not have enough good things to say about Katie! Not only is she just a genuinely kind and caring person, she is fantastic at her craft. She is so on the ball from start to finish of helping to plan/coordinate your event. I hired Katie as my day of wedding planner and my only issue is that i didnt hire her sooner! She always goes above and beyond for her clients, and you can tell by her perfectionism and attention to detail that she really loves what she does. She made my big day absolutely perfect and i cannot recommend her highly enough. Thank you so much Katie!!!”

Nicole and Brendan 10/4/24

• “Katie is fantastic!!! My husband and I were married in October in a community clubhouse. We had a few vendors (caterer, DJ, bartender, etc.). I was feeling anxious about coordinating everything the day of my wedding, and I was looking for some help. We hired Katie and it was the best decision we made. From the moment she came to the venue, she put me at total ease. She took care of everything, from communitcating with the vendors to directing guests. She was such a comfort and so calm (even when a little family drama decided to pop up behind the scenes haha). I felt that our wedding day was worry-free and we able to enjoy every moment thanks to Katie taking care of everything!”

-Michelle B. 10/12/2019 Day of Coordination

• ‘Katie Parent and her amazing staff held our Handsome Hollow wedding DOWN! We booked Service Matters for day of coordination and as well as our staffing company. Katie was highly recommended by our caterer, Jessica of Hearth and Table, and we are so happy that we went with this company. Katie Parent was truly the most kind and calming presence on our wedding day. She was so accommodating, funny, creative, and just down to Earth- even when our wedding standards were sky high! She rose to the occasion, understood our vision, and connected all our venders into one cohesive team. We cannot thank her and her team enough. Best day ever!!”

  -Corey and Mike 7/9/2022 Day of Coordination and Hospitality Team

• ‘I decided to book Katie well into my wedding planning for day of coordination and I am so happy I did. She made it possible for me to enjoy the getting ready portion of day with my girls and taking pictures without having to worry about the little details that make a wedding what it is. She was extremely professional and kind. She made sure the decor was perfect. She coordinated with all my vendors and the day ran smoother than I ever could have imagined. Do not hesitate booking her… trust me, DO IT!!!”

  -Sarah K. 6/11/2022 Day of Coordination

• “Katie and her team were amazing!! Every little detail was covered so I didn’t have to worry about anything. Katie really listens to you and makes your dream a reality. Her and staff were so professional even with a few obstacles and a rain storm so heavy we will have about 50 years good luck. I would 100% recommend them for any occasion. You will be not be sorry.”

  Dee A. October 2021 Day of Coordination and Hospitality Team

• “We hired Katie after I saw the amazing job she did with my best friend's wedding. I had no doubt we would be using her for our own wedding. She surpassed my expectations when it came time to bring our crazy wedding ideas and dreams to reality. She was there for every step of the way and was very responsive. Katie became a part of our family during the planning process. It was so much fun to bring our vision to life with someone who had as much passion for our big day as we did. We didn't have to worry about coordinating with the vendors throughout the process or worry about the little things the day of our wedding, which was amazing! It was such a treat to enjoy our wedding day and not have to worry about the moving parts around us. Katie and her team allowed us to be the guests of honor and not the host which was so worth it.”

  Samantha and Tyler 10/14/24 Co-planning and Design

• “We hired Katie as our day of coordinator (her "Service Matters" package) and could not have been more pleased with the amazing support she provided leading up to and during our wedding!
  
  While my wife and I were responsible for planning the wedding (which we wanted as we are both "Type A" planners), Katie was always one call/text away to weigh in on any key planning decisions, with her expertise extremely valuable in making sure our vision came together. She also went above and beyond by touring with us our wedding ceremony/reception sites early in the process (~2 hours away from her), both blank canvases transformed for the big day, which helped bring our vision into reality. Finally, she helped keep us on track with our vendor/scheduling planning and even supplied hurricanes for our candles - a key detail we realized to complete our vision for our wedding table.
  
  "During the wedding week of we dealt with challenges including an unexpected music festival which forced us to relocate our ceremony to our reception site, rain which forced our ceremony to be indoors, cool temperatures which forced us to rent propane heaters and the typical family wedding weekend drama. Katie was instrumental in keeping us in good spirits and helping us manage through the challenges, both over the phone and in person during our rehearsal and wedding day.
  
  In the end, our wedding day turned out perfect for us - a day that we'll remember for the rest of our lives. We cannot overstate how grateful we are for Katie's support in making everything happen!”

  Zach and Alyssa 9/7/24

  PROFESSIONAL REVIEWS:

• “I wish all of my brides had Katie supporting them on their day. Katie is incredible to work with. She works hard all day to ensure timelines run smoothly and she is always near by to help if something goes wrong. She’s got such an incredible personality also, we became friends in an instant, if you are considering hiring Katie to be your day of or planner leading up to your big day, do not hesitate! She is hands down a joy to work with.”

  Samantha Sullivan, Wedding photographer

• “Service Matters Northeast has been an amazing coordinator to work with at Thompson Ridge View Farm. We couldn’t be more pleased with the service she provides to our couples. Katie is truly exceptional—she takes the time to schedule venue walkthroughs and meetings with our couples, ensuring everything is aligned from the very start. She respects our rules and guidelines, making the coordination between us, the couples, and the vendors seamless. With Katie involved, we know everything will be handled professionally, from setup to breakdown, allowing us to focus on the grounds while she ensures the event runs smoothly. We highly recommend her services to any venue looking for a reliable and organized partner!”

  Janelle, Owner of Thompson Ridge View Farm

• “As a wedding photographer, working alongside a reliable wedding planner is key to ensuring the day runs smoothly. Working with Katie was incredible from start to finish. She was very responsive with my emails and always ready to work together to ensure that our couple had everything they wanted and then some. Plus, on the day of the wedding, she was always there ready to lend a helping hand and she was so kind and positive to work with. I’m so glad our paths crossed and would love to work with her again in the future!”

  Abby Luvera